These terms govern your use of the nohold.app website. By using this site, you agree to these terms. Separate terms apply when you install and use the nohold product inside Shopify and Brightpearl, and they are presented to you at install time on the Shopify App Store.
Acceptance
By visiting this site, you agree to these terms. If you do not agree, do not use the site.
The service
The site provides information about nohold, a Shopify and Brightpearl integration that splits mixed-cart orders into separate Sales Orders. The product is available for install from the Shopify App Store. We may change, pause, or stop offering parts of the site at any time.
Acceptable use
- Don’t attempt to access systems or data you’re not authorized to access.
- Don’t scrape, overload, or attempt to disrupt the site.
- Don’t use the site for unlawful purposes or to infringe anyone’s rights.
Intellectual property
The nohold name, the site copy, the logo, and the visual design are owned by nohold or its licensors and are protected by copyright and trademark law. You may not copy, reproduce, or republish material from the site except as needed for personal, non-commercial reference and evaluation.
Disclaimers
The site is provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or that defects will be corrected.
Limitation of liability
To the maximum extent permitted by law, nohold and its operators are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the site. Our total aggregate liability in connection with the site will not exceed one hundred US dollars (US $100).
Third parties
The site may link to third-party properties (for example, Shopify’s app store). We are not responsible for the content or practices of third-party sites and your use of them is governed by their terms.
Changes
We may update these terms from time to time. The effective date at the top of the page will reflect the latest version. Continued use of the site after an update constitutes acceptance of the updated terms.
Termination
We may suspend or terminate your access to the site at any time, with or without notice, if we reasonably believe you have violated these terms.
Governing law
These terms are governed by applicable law. We will publish a specific governing-law and venue clause once nohold is incorporated; until then, any dispute will be handled in good faith and any claim is capped at the limit set out in Section 6.
Transactional communications (installed product)
When you install the nohold product and enable the customer-communication feature (Growth plan and up), nohold may send transactional emails to your customers on your behalf: per-shipment notifications, expected-ship-date updates, FTC delay notices, and cancellation confirmations. You remain the data controller for those communications and retain responsibility for their legal compliance under your own terms of service, privacy policy, and applicable marketing or consumer-protection law.
The cancellation link included in delay notices records the customer’s request against the relevant split; it does not authorize, initiate, or constitute an automated refund. You execute the refund through Shopify’s normal flow. See the Privacy Policy, § 19, for the corresponding payments boundary.
Contact
Questions about these terms: contact@nohold.app.